A-1 Reptiles
Terms
A-1 Reptiles accepts Visa, MC, Discover, American Express, Debit Cards, PayPal or U.S. Postal money orders.
All business correspondence should be directed to the company business box as listed above. All money order payments should be mailed to the business box as listed above and made payable to A-1 Reptiles.
If placing a credit card order please call our order line @ 740-493-0029.
If making your payment by PayPal all PayPal payments should be made to sales@a1reptiles.com
All live product ships out at night UPS overnight to your door and delivery is by 10:30 A.M. next morning to most destinations. UPS shipping charges are billed according to destination zip code and run approximately $40.00. All UPS overnight air shipments include a fuel surcharge due to daily fluctuating fuel prices. Any Saturday delivery is an additional charge of $12.50 by UPS to deliver on the weekend.
All orders include an insulated box charge of $2.90 in summer months and $4.90 for winter months which includes heat packs.
Live arrival is guaranteed. We must be notified the day of delivery if there is a problem with your delivery.
We take every precaution available to make certain you are shipped the exact specimen in the photo cataloged by number. Due to stress, heat/cold or shedding an animals coloration may become lighter or darker during transport.
If you decide to return an item the total amount of the invoice only will be refunded to your account less air freight. Air shipping charges are not refundable. All live product must be returned within forty-eight hours of the receipt date at the buyers expense. After the forty-eight hour inspection period has passed all sales are final.Please call for a return authorization number prior to shipping live product back. This policy is strictly adhered to.
A-1 Reptiles requires an adult signature at the time of delivery. If an adult is not available to sign at the delivery location, specified by the buyer, then the buyer assumes all risk associated with delivery.
Please note in order to maintain successful business practices we can not hold product that has been posted for sale without full payment. We do not take deposits on items that have been posted on our catalog sites.
Shipping Nationwide!
Order Line 740-493-0029
P. O. Box 452
Bainbridge, OH 45612
